SERVICE & Maintenance
WHAT WE OFFER
Even the greatest products in the world, unfortunately, can't install themselves or run indefinitely without routine checks and maintenance. That's where we come in, we know our product inside and out so you don't have to. With our servicing options at ShadowHawk, you can stay focused on your daily job of saving lives and rest assured that your equipment is well looked after by certified professionals.
At ShadowHawk we perform a PDI on all equipment that goes out our door. What does that mean to you, the client? It means that when the tools are delivered they are 100% ready to go into service. If applicable, motor RPM is set and locked and all other settings pertaining to the equipment are double-checked. The tools are also cleaned of packaging remnants and we will recycle all of the boxes and packaging so you don't have to deal with it yourself. All of our equipment that utilizes a petrol motor comes with its petrol tank filled with ASPEN fuel.
We offer free delivery and if requested, we will also give a short presentation with basic instructions on how to use the equipment.
We also offer installation services to properly integrate your new equipment into your truck. At ShadowHawk we take great pride in organizing and equipping trucks with proper mounting solutions to protect the equipment while also making equipment access more convenient and intuitive for the firefighters or employees who have to use it. See our Mounting Solutions page for more details.
your location or ours.
the choice is yours!
Whatever it takes to get you back in business in the most timely manner and in a way that makes the most sense to your department. We've worked out all sorts of arrangements over the years. Give us a call or send us an email and we'd be happy to help come up with a plan that works for you.